Technology Deficients

Today I broke a fax machine.  The confirmation sheet got horribly stuck in the deepest, darkest, tightest rollers imaginable. 

There's a whole chain of incompetence that I will illustrate now.  If I could trust some people to respond to emails appropriately I would never have had to fax anything in the first place.  But, as my father liked to say, if chickens had ba lls they'd be roosters.  The second issue is that the fax is a total piece of @$#&% outdated cr$p.  Again, if there were some people who actually knew how to run an office, they would have replaced the piece of cr$p ages ago.  And the final issue is that I have fax capability at my desk but it is not connected because the people you get the device from are the not the people who set up the printer, who are not the people who set up the fax. 

I'm sure there are studies which show a separate procurement process is good and other studies that describe how you need to separate dial tone from network access support.  Right now I need to be sure my fax was sent and the office may need to receive faxes, and that's all I can get my mind around.